If you encounter errors using ISM, you can refer to the log files for your endpoint to help with troubleshooting.
To complete this task:
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Navigate to the logs folder in your ISM installation directory. For example:
C:\Program Files\Veracode\ISM\veracode\ism\logs
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Open the log file relevant to your issue.
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endpointinstaller.log
records the events of the endpoint installation. -
smartendpoint.log
records the endpoint activity.
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Next steps:
To access your scan logs, you must contact Veracode Technical Support.